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How many items can I claim per day?
To ensure fair access for all users, there may be limits on how many items you can claim. These limits help make sure everyone gets a chance to enjoy free food from local vendors.
What if I can't pick up my claimed food?
We understand plans change! If you can't make your pickup, please cancel your claim as soon as possible through the app. This allows another user to claim the food. Repeated no-shows may affect your account status.
Can I see what food is available before claiming?
Vendors provide descriptions and photos of their offers so you know what to expect. However, since surplus food varies daily, the exact items may differ slightly. That's part of the fun — every claim is a delicious surprise!
Who can use Freshcue?
Anyone! Freshcue is open to all users who want to enjoy free food while helping reduce food waste. Students, families, professionals — everyone is welcome to claim surplus food from local vendors.
Is Freshcue really free?
Yes! The app is completely free to download and use. All the food you claim through Freshcue is offered at no cost by our partner vendors who want to reduce food waste.