What if I can't pick up my claimed food?
We understand plans change! If you can't make your pickup, please cancel your claim as soon as possible through the app. This allows another user to claim the food. Repeated no-shows may affect your account status.
Related Articles
How do I claim food?
Simply open the app, browse available offers near you, and tap "Claim" on the item you want. You'll receive instant confirmation with pickup details. Show up during the pickup window, present your confirmation, and enjoy your free food!
Is the food safe to eat?
Absolutely! All food offered through Freshcue comes from licensed vendors who follow food safety regulations. The food is simply surplus — made fresh but not sold during regular hours. It's the same quality food you'd pay full price for.
Can I see what food is available before claiming?
Vendors provide descriptions and photos of their offers so you know what to expect. However, since surplus food varies daily, the exact items may differ slightly. That's part of the fun — every claim is a delicious surprise!
What types of food are available?
You'll find a wide variety! From bakery items and prepared meals to produce and groceries — it depends on our vendor partners in your area. Pizza, sandwiches, pastries, salads, and more are commonly available.
What is Freshcue?
Freshcue is a free app that connects you with local restaurants, cafes, and bakeries that have surplus food. Instead of letting perfectly good food go to waste, you can claim it for free and pick it up at a convenient time.