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How do I claim food?
Simply open the app, browse available offers near you, and tap "Claim" on the item you want. You'll receive instant confirmation with pickup details. Show up during the pickup window, present your confirmation, and enjoy your free food!
Can I see what food is available before claiming?
Vendors provide descriptions and photos of their offers so you know what to expect. However, since surplus food varies daily, the exact items may differ slightly. That's part of the fun — every claim is a delicious surprise!
What if I can't pick up my claimed food?
We understand plans change! If you can't make your pickup, please cancel your claim as soon as possible through the app. This allows another user to claim the food. Repeated no-shows may affect your account status.
What types of food are available?
You'll find a wide variety! From bakery items and prepared meals to produce and groceries — it depends on our vendor partners in your area. Pizza, sandwiches, pastries, salads, and more are commonly available.
Who can use Freshcue?
Anyone! Freshcue is open to all users who want to enjoy free food while helping reduce food waste. Students, families, professionals — everyone is welcome to claim surplus food from local vendors.