General
What is Freshcue?
Freshcue is a free app that connects you with local restaurants, cafes, and bakeries that have surplus food. Instead of letting perfectly good food go to waste, you can claim it for free and pick it up at a convenient time.
Is Freshcue really free?
Yes! The app is completely free to download and use. All the food you claim through Freshcue is offered at no cost by our partner vendors who want to reduce food waste.
Where is Freshcue available?
Freshcue is currently available in select cities across the United States. We're expanding rapidly! Download the app to see if there are vendors in your area, and check back often as we add new locations.
Who can use Freshcue?
Anyone! Freshcue is open to all users who want to enjoy free food while helping reduce food waste. Students, families, professionals — everyone is welcome to claim surplus food from local vendors.
What types of food are available?
You'll find a wide variety! From bakery items and prepared meals to produce and groceries — it depends on our vendor partners in your area. Pizza, sandwiches, pastries, salads, and more are commonly available.
Can I request specific dietary options?
Vendors often indicate dietary information (vegetarian, vegan, gluten-free, etc.) in their listings. You can browse and choose offers that match your dietary needs. If you have severe allergies, we recommend contacting the vendor directly.
Is the food safe to eat?
Absolutely! All food offered through Freshcue comes from licensed vendors who follow food safety regulations. The food is simply surplus — made fresh but not sold during regular hours. It's the same quality food you'd pay full price for.
How many items can I claim per day?
To ensure fair access for all users, there may be limits on how many items you can claim. These limits help make sure everyone gets a chance to enjoy free food from local vendors.
How do I claim food?
Simply open the app, browse available offers near you, and tap "Claim" on the item you want. You'll receive instant confirmation with pickup details. Show up during the pickup window, present your confirmation, and enjoy your free food!
Can I see what food is available before claiming?
Vendors provide descriptions and photos of their offers so you know what to expect. However, since surplus food varies daily, the exact items may differ slightly. That's part of the fun — every claim is a delicious surprise!
What if I can't pick up my claimed food?
We understand plans change! If you can't make your pickup, please cancel your claim as soon as possible through the app. This allows another user to claim the food. Repeated no-shows may affect your account status.
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